Privacy Policy
Effective Date: May 07, 2025
At TucanAPI, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and API services.
1. Information We Collect
- Account Information: When you sign up, we collect your name, email, and other relevant contact details.
- API Usage Data: We track API requests, IP addresses, request headers, and timestamps for analytics and security.
- Payment Information: If you subscribe to a paid plan, your payment details are processed securely via Stripe or another third-party processor. TucanAPI does not store full payment information.
- Cookies: We use cookies and similar technologies to improve user experience, analytics, and authentication.
2. How We Use Your Information
- Provide and maintain our services
- Communicate with you (e.g., updates, support)
- Improve our platform and detect/prevent abuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your data. We only share personal information with third parties when:
- It is necessary to operate and deliver the services (e.g., payment processing)
- It is required by law, subpoena, or legal process
- You give us explicit permission
4. Data Security
We take security seriously and implement technical, administrative, and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
- Access the data we hold about you
- Request corrections or deletion of your information
- Withdraw consent where applicable
You can make these requests by contacting us via our Contact page.
6. Changes to This Policy
We may update this Privacy Policy occasionally. If we make significant changes, we'll notify you by email or a prominent notice on our website.
7. Contact Us
If you have any questions or concerns, please reach out via our Contact form or email us at Contact Us.